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Remote signing solution

Digital tools

My customer's nominated witness hasn't received their email to sign their documents, what should I do?
What if there are two joint owners of the vehicle?
What if my customer fails the validation process?
What's the difference between signing away from the dealership and a distance sale?
I've been informed by the customer that they've failed the authentication process
My customer has declined to sign, what do I do next?
My customer doesn't want to sign their agreement electronically
What if my customer doesn't receive their email?
What if some of the information on the proposal is incorrect?
My customer cannot provide me with their mobile number or email address, what should I do?
What if I lose connection or need to leave my desk midway through the signing journey?

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Close Brothers Motor Finance is a trading style of Close Brothers Limited (‘CBL’), a subsidiary of Close Brothers Group plc. CBL is registered in England and Wales with company number 00195626 and registered office at 10 Crown Place, London EC2A 4FT. Close Brothers Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Firm reference number 124750. © Copyright 2025 Close Brothers Motor Finance

Close Brothers Motor Finance is a trading style of Close Brothers Limited (‘CBL’), a subsidiary of Close Brothers Group plc. CBL is registered in England and Wales with company number 00195626 and registered office at 10 Crown Place, London EC2A 4FT. Close Brothers Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Firm reference number 124750. © Copyright 2025 Close Brothers Motor Finance