Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

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    What if I lose connection or need to leave my desk midway through the signing journey?

    You can click on 'sign later' at any point in the journey, before you sign, and your progress will be saved. The system automatically saves your progress as you move through the journey, so if you experience issues, when you log back in, you can pick up where you left off by clicking on the launch button in your platform.

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