What if I lose connection or need to leave my desk midway through the signing journey?
You can click on 'sign later' at any point in the journey, before you sign, and your progress will be saved. The system automatically saves your progress as you move through the journey, so if you experience issues, when you log back in, you can pick up where you left off by clicking on the launch button in your platform.
Related questions
-
My customer's nominated witness hasn't received their email to sign their documents, what should I do? -
What if there are two joint owners of the vehicle? -
What if my customer fails the validation process? -
What's the difference between signing away from the dealership and a distance sale? -
I've been informed by the customer that they've failed the authentication process