Vehicle finance commission complaints
The Financial Conduct Authority has published their consultation paper on the proposed motor finance compensation scheme. You can find the latest information on our website here:
Latest informationWhat if there are two joint owners of the vehicle?
If there is a joint proposal, both customers will be emailed the documents to sign.
Related questions
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My customer's nominated witness hasn't received their email to sign their documents, what should I do? -
What if my customer fails the validation process? -
What's the difference between signing away from the dealership and a distance sale? -
I've been informed by the customer that they've failed the authentication process -
My customer has declined to sign, what do I do next?