Compliance and regulation guides

  • Dealer and Broker Guide

    Learn how to use the FCA handbook and understand your obligations as one of our dealer partners.

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  • Understanding Reg Data

    An overview of RegData reporting requirements.

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  • Guide to Financial Promotions Online

    Understand the regulations and requirements when creating your own financial promotions online.

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  • Specialist Automotive Finance

    Specialist Automotive Finance (SAF) provides knowledge-based motor finance learning to boost professionalism and increase consumer confidence in motor finance.

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General guides

  • Fraudulent guide

    This guide will assist with identifying and preventing fraud in digital documents.

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  • Fraudulent Driving Licence factsheet

    This factsheet will assist you with identifying fraudulent licenses and the features of genuine ones.

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  • Showroom user guide

    Learn how to use Showroom to manage your proposals and sign agreements. 

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  • ID Verification factsheet

    Information about how to best manage fraud risk and comply with the required customer ID checks

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  • Complaints guide

    Top tips for minimising and managing customer complaints.

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  • Vulnerable customers guide

    Understand the vulnerabilities you may encounter when dealing with customers how to meet their needs.

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