Vehicle finance commission complaints
The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.
Get support with commission complaintsWe use APIs to seamlessly communicate between different software applications. So we can automatically retrieve and process data, assess creditworthiness, and generate finance proposals in real-time: offering a smoother and more responsive service, improving the experience for you and your customers.
If suitable for your business, this feature helps us decide if a customer could get finance by checking if they can afford it before they make a full application. We use a 'soft search' that won’t impact the customer's credit score – so customers have an initial understanding of their finance options without any commitment.
Our advanced technology automatically modifies 'in-flight' finance proposals according to credit policy. So you can easily adjust your proposals electronically, and we’re here for support if needed.
Once your customer’s proposal has been approved, you can send the agreement directly to them to review and sign using our electronic signing solution. Your customers can sign from anywhere, on any device: on their phone in the dealership, on the sofa at home, or even on holiday.
We’re proud of the service we provide to each and every customer. Don’t just take our word for it, check out our industry recognition for the way we help our customers and our dealer partners.