Vehicle finance discretionary commission complaints
The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.
Get support with commission complaintsDigital tools and services
We provide a number of customer-facing digital tools to help you connect with customers and ultimately sell more vehicles.
Help your customers understand the cost of finance
Start finance conversations with customers earlier on in the buying journey.
Finance calculator
Our finance calculator can be placed directly onto your website. Your customers can work out the cost of finance, compare different finance products and apply for finance online.
Product videos
We have a range of helpful explainer videos that your customers can watch to understand the differences between finance products.
On-vehicle promotion
Promote the availability of finance by creating tailored representative examples to explain the cost of finance and the buying options available.
Customers can quote, apply and sign from anywhere
Going to a dealership remains a great way for customers to buy vehicles, yet being able to physically visit your forecourt might not always be possible.
Remote Quote and Apply
Allows you to email finance quotes to customers. The customer can review the quotes and apply for finance from wherever they choose.
Sign agreements from anywhere
Once your customer’s proposal has been approved by us, you can send the agreement directly to them to review and sign from anywhere, using electronic signatures.
Manage your finance proposals with ease
We have a range of solutions that enable you to access our finance products in ways that fit around your business and customer journey.
Easy finance applications
Showroom, our dealer proposals platform provided by Codeweavers, makes managing finance proposals fast, simple and easy. You can go from proposal to payout in minutes.
B2B API
Use our B2B API service to connect with our systems and underwriters, while continuing to use your own proposal platform.
Remote Signing Solution
Our remote signing solution enables your customers to sign their finance agreement remotely. Offering choice, flexibility and convenience, your customer can sign on any device, from wherever they are.
Whether this is on their phone whilst in the dealership, on the sofa at home or even when they're on holiday. Customers will have the flexibility to sign from anywhere they like, making the signing journey quicker, easier and more convenient.