Vehicle finance discretionary commission complaints
The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.
Get support with commission complaints
WHO WE ARE
An experienced and trusted vehicle finance provider
We offer vehicle finance for new and used cars, light commercial vehicles (LCVs), motorcycles, caravans and motorhomes. Whether your customers are looking for a car to get the kids to school, a van to run their business, or a motorcycle for the weekend, we offer vehicle finance that's right for them. With over 30 years' experience, we’re more than just a finance provider.
WHAT WE DO
We make vehicle finance easy for drivers, riders and dealers
We help you put customers behind the wheel of their dream vehicle, with a finance agreement that's easy to understand and monthly repayments they can afford. We create strong and lasting relationships with our dealer partners. We offer competitive, flexible finance products which help you sell more vehicles.
HOW WE DO IT
We work in partnership with you to help you sell more vehicles, to more customers, more often.
And we're here to support when you need us.
Expertise
With more account managers than any other vehicle finance provider, plus accessible and knowledgeable underwriters, we're here to support you with expert insights and valuable compliance knowledge.
Experience
We’re a leading provider of vehicle finance with over 30 years’ experience. We've gained a wealth of knowledge about dealers, customers, and the finance industry. So we're in the strongest position to stand by you, even during challenging times.
Partnerships
We understand the true value of partnerships and we're committed to working with you for sustainable business growth. We're an actively hands-on vehicle finance provider and stay in touch regularly to offer practical guidance and support.
Every year, we help over 100,000 UK customers pay monthly for their vehicle.
We’re proud of the service we provide to each and every customer. Don’t just take our word for it: we've received industry recognition for the way we help customers and our dealer partners.
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At this year's Menopause Friendly Employer Awards, Close Brothers took home the award for the Most Open Culture!16 September 2024 Industry Awards 2 minute read
Dealers confirm price is paramount for vehicle buyers
Our latest Forecourt Foresight research, which asked motor dealers what their customers look for when making a vehicle purchase, found that price remains the most important consideration for buyers.27 August 2024 Forecourt Foresight 3 minute read