Vehicle finance commission complaints
The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.
Get support with commission complaints Your broker relationship manager is there to help you create the best finance options for your customers. With our in-person and desk-based teams, you've got the support you need, whenever you need it, 7 days a week.
Support we offer
Personalised approach
We’re committed to your success: our dedicated account managers visit regularly and work with you to achieve your goals. So, whether you're looking for advice on written rates, or looking to better understand industry trends and developments, they're on hand to help.
An underwriting team ready to say yes
We work hard to say 'yes'. Our underwriters can look beyond automated decisions to help you shape a deal and get customers behind the wheel of their chosen vehicle.
Our key promises
Committed to growth
Our commitment to responsible growth is simple: more deals, more customers, more often.
Focused on the future
We integrate into your software ecosystem and we adapt to evolving technologies, markets, and business models. Here to support every stage of your journey – today and tomorrow.
Passionate about partnerships
We deliver for you, matching our expertise to your experience. We actively collaborate with key suppliers and adhere to CIPS ethical procurement standards.
Every year, we help over 100,000 UK customers pay monthly for their vehicle.
We’re proud of the service we provide to each and every customer. Don’t just take our word for it, check out our industry recognition for the way we help our customers and our dealer partners.
