Important update

Information and advice when buying a vehicle

If you're considering taking out vehicle finance, we have a range of useful tools, information, and advice to help you get on the road.

Considering finance

FLA’s vehicle finance guide

The Finance and Leasing Association's (FLA's) guide to financing your vehicle.

 

Go to FLA’s guide

FLA lending code

This code sets out standards of good practice for the finance industry and gives you more rights than those set out by law.

View the FLA lending code

My credit score

Check your Experian credit report online with Credit Expert.

 

Go to Experian credit score

Choosing your vehicle

Search for a vehicle

Visit Auto Trader for new and used cars, motorcycles, and vans online.

Go to Auto Trader

Get expert vehicle reviews

Visit the What Car? website for over 1550 reviews.

Go to What Car

Calculate vehicle tax costs

Use this online tool to find the tax rate for all vehicle types.

Go to Gov.uk

Fuel consumption comparison

Find out the fuel consumption, CO2, and other emissions, by make and model.

Go to Gov.uk

View safety performance

Visit Euro NCAP to find out the safety performance of your future car.

Go to Euro NCAP

Financial difficulties

We understand that our customers may sometimes face financial difficulties which could affect their ability to make their repayments. If you find yourself in this position, please contact us as soon as possible. We’re on hand to help and we’ll work with you to find a solution.

Excess mileage

Some of our agreements include terms about how many miles you can drive each year, and charges if you drive more miles than we agreed. Read more about what this means for your vehicle finance agreement here.

Understanding formal documents

If you’ve been sent a legal notice, you may see technical terms that are unfamiliar to you. Our glossary describes some of the terms we commonly use in our legal notices, to help you understand your situation.

Fair wear and tear standards

If you have a PCP agreement, at the end of your agreement you have an option to return the vehicle or motorcycle to us. If you decide to do this, we’ll ask a third party company to inspect and collect it on our behalf. For more information on what the inspect and collect company looks for and what we class as fair wear and tear, click below to download our guides.

Treating customers fairly

As a responsible lender we're committed to applying the FCA’s principle of Treating Customers Fairly in all areas of our business activities. We're also a member of the Finance and Leasing Association (FLA) and follow the FLA Lending Code. This code sets out standards of good practice for the finance industry and gives you reassurance that you’re dealing with a reputable organisation.