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Important update
    Motor finance commissions arrangements

    The Supreme Court has handed down its judgment in relation to the appeal regarding the motor finance commissions arrangements. Close Brothers is considering the judgment – any updates will be made available on our website. We continue to operate as normal and understand the importance of keeping our customers informed.

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    Vehicle finance commission complaints

    The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.


     

    Get support with commission complaints

    Manage your finance

    Check my balance

    Find out how much is left to pay on your account.

    Change my details

    Update your name, address, contact info and bank details.

    Money worries

    Get support if you've missed a repayment or you're worried you can't pay.

    How to pay off your vehicle finance early

    You can end your finance early by settling with us. Get a personalised quote to find out how much this will be.

    Change my payment date

    Make a request to change your monthly repayment date.

    Discuss vehicle insurance

    Manage or get support for your vehicle insurance.

    Looking for other support

    Complaints

    If you feel let down, we’d like to know so we can try to put things right.

    How to complain

    What to do when there's something wrong with your vehicle

    If your vehicle’s faulty, or you feel that you’ve been misled by the dealer, we’re here to help.

    Get support with a faulty vehicle