Vehicle finance commission complaints The Financial Conduct Authority has published their consultation paper on the proposed motor finance compensation scheme. You can find the latest information on our website here: Latest information
Customers / Help centre / FAQs Payments Managing payments What are my options to pay my vehicle finance? How do I change my payment date? Why have my monthly payments increased or decreased? Can I make additional payments? Payment Support What happens if I miss a payment? What should I do if I'm struggling to make a monthly payment? Fees Will I be charged a fee if I miss a payment? Can't find your answer? Contact our customer service team. Contact us Quick actions Quick actions
Managing payments What are my options to pay my vehicle finance? How do I change my payment date? Why have my monthly payments increased or decreased? Can I make additional payments?
Payment Support What happens if I miss a payment? What should I do if I'm struggling to make a monthly payment?