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Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

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    Vehicle finance discretionary commission complaints

    The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.


     

    Get support with commission complaints