Learn how to use the FCA handbook and understand your obligations as one of our dealer partners.
You can find more information about the requirements on the FCA's website.
Understand the regulations and requirements when creating your own financial promotions online.
Specialist Automotive Finance (SAF) provides knowledge-based motor finance learning to boost professionalism and increase consumer confidence in motor finance.
For more information on your responsibilities as a Credit Broker, including some example wording you might want to incorporate into your own disclosure documents.
Motor dealerships must produce an annual governing body report for the FCA, detailing customer outcomes, how they're monitored and any resulting actions to demonstrate compliance with Consumer Duty obligations.
This guide will assist with identifying and preventing fraud in digital documents.
This factsheet will assist you with identifying fraudulent licenses and the features of genuine ones.
Learn how to use Showroom to manage your proposals and sign agreements.
Information about how to best manage fraud risk and comply with the required customer ID checks
Top tips for minimising and managing customer complaints.
Understand the vulnerabilities you may encounter when dealing with customers how to meet their needs.