Register Register Login
Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    What you'll need

    To register for an online account you'll need:

    • Your agreement number. You can find this on any communication we’ve sent you. It looks like 12-123456.

    • Your registration key. This was sent to you in your registration letter and it looks like 12345678. 

       

      If you can’t find your key or it’s expired, you can ask for a new one by calling 0333 321 6060. Make sure you have your agreement number to hand when you call.

       

      We’ll get it to you in the post within five working days.
       

    If you're having problems registering or logging in to your account, check out our FAQs here.

    Register now