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Who we are
Finance explained
Finance explained
There are lots of finance options available to you, depending on your budget and what you want out of your vehicle. We also offer a range of additional products to give you peace of mind.
How vehicle finance works
Personal Contract Purchase
Hire Purchase
Conditional sale
Information and advice
Manage your finance
Manage your finance
You can manage your finance agreement online 24 hours a day, 7 days a week through your Close Online account.
Manage your finance
Register for an online account
ROI customers
Help centre
Help centre
We’re here to help you. Use our help centre to find the answer you’re looking for and get support managing your account with us.
Ask us a question
Money worries
How to complain
Support with a faulty vehicle
Vehicle finance commission complaints

Important updates

Technical difficulties with Close Online

We’re carrying out maintenance on Close Online which means you can't currently view or request any settlement quotes. If you'd like to request a settlement quote, please call our customer service team on 0333 321 6060. You can also request a settlement quote online via the link below.

How to pay off your vehicle finance early

Vehicle finance commission complaints

The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.

Get support with commission complaints

Register for a Close Online account

It’s simple and fast. You’ll be set up in less than two minutes.

What you'll need

To register for an online account you'll need:

Your agreement number. You can find this on any communication we’ve sent you. It looks like 12-123456.
Your registration key. This was sent to you in your registration letter and it looks like 12345678.

If you can’t find your key or it’s expired, you can ask for a new one by calling 0333 321 6060. Make sure you have your agreement number to hand when you call.

We’ll get it to you in the post within five working days.

If you're having problems registering or logging in to your account, check out our FAQs here.