Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

      Main contact

      Give us a call on:

      0333 3216087

       

      Open seven days a week

      Monday to Friday 9:00am - 6:00pm. 

      Saturday 9:00am - 5:00pm. 

      Sunday 10:00am - 4:00pm

      Payouts

      For payouts please email us on:

      brokerpayout@closebrothers.com

       

      Open seven days a week

      Monday to Friday 9:00am - 6:00pm. 

      Saturday 9:00am - 5:00pm. 

      Sunday 10:00am - 4:00pm

      Underwriting

      For underwriting please email us on:

      brokerunderwriting@closebrothers.com

       

      Open seven days a week

      Monday to Friday 9:00am - 6:00pm. 

      Saturday 9:00am - 5:00pm. 

      Sunday 10:00am - 4:00pm

      Every year, we help over 100,000 UK customers pay monthly for their vehicle.

      We’re proud of the service we provide to each and every customer. Don’t just take our word for it, check out our industry recognition for the way we help our customers and our dealer partners.

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