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Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    My customer doesn't want to sign their agreement electronically

    If the customer doesn’t want to sign electronically that’s no problem, they can use the wet sign process instead.

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