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Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

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    Why is the CCR needed?

    The Government in Ireland gave a commitment, as part of the EU/IMF Programme of Financial Support, to develop a legal framework that would facilitate the collection and centralisation of credit information on borrowers. The CCR will contribute to consumer protection and financial stability by:

    • Providing borrowers with an individual report detailing their credit agreements
    • Providing lenders, such as Close Brothers Motor Finance, with comprehensive information to support credit assessments
    • Providing the CBI with better insights into financial markets and supporting functions of the Central Bank of Ireland
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