Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    I’m not working, and I think this will affect my ability to pay, what should I do?

    Please call us on 0333 321 6060 (select option one) to discuss the options available to you, which we will tailor to your individual circumstances.

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