Vehicle finance commission complaints
The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.
Get support with commission complaintsI'm in financial difficulty and my agreement is due to expire soon, what should I do?
If you've already agreed a payment plan with us and it will still be in force at the end of your agreement, we'll write to you 10 days before your agreement ends to explain the options available to you. If you're not in a payment plan and are unable to make your remaining payments, please contact us on 0333 321 6060 (select option one) to discuss your options.