Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

    Our commissions information

    I want to voluntarily terminate my agreement; how do I do this?

    Please either email us at assetrecovery@closebrothers.com with your name, contact telephone number, agreement number and/or vehicle registration and the reason for your email, or call us on 0333 321 6067 (select option one) and we will talk you through this option in more detail.

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