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Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    What will the Central Credit Register do?

    • The information collected will help lenders, consumers and the CBI in its role of safeguarding stability and protecting consumers.
    • Lenders will be able to use the information to get a more detailed picture of a consumer’s credit history, which will help them to make decisions about finance applications.
    • Consumers will have the opportunity to see what credit information lenders hold about them.
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