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Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

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    What will the Central Credit Register do?

    • The information collected will help lenders, consumers and the CBI in its role of safeguarding stability and protecting consumers.
    • Lenders will be able to use the information to get a more detailed picture of a consumer’s credit history, which will help them to make decisions about finance applications.
    • Consumers will have the opportunity to see what credit information lenders hold about them.
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