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Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

    Our commissions information

    What are an individual's rights under the Credit Reporting Act 2013?

    • You may request a copy of your credit report - this is available free of charge subject to reasonable use
    • Insert an explanatory statement on your credit report
    • Apply to have your information amended, if you believe it is inaccurate, incomplete or not up-to-date
    • Report and be informed of suspected impersonation

     

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