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Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    What are an individual's rights under the Credit Reporting Act 2013?

    • You may request a copy of your credit report - this is available free of charge subject to reasonable use
    • Insert an explanatory statement on your credit report
    • Apply to have your information amended, if you believe it is inaccurate, incomplete or not up-to-date
    • Report and be informed of suspected impersonation

     

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