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The latest news from Close Brothers Motor Finance and the financial world, plus helpful guides for our customers and clients.
UK drivers divided on car tech as digital overload becomes a concern
According to our latest consumer research, Distractions: 18% of drivers find infotainment screens distracting; 16% are bothered by driver alerts; 15% miss physical buttons.
06 October 2025 ● Consumer research ● 2 minute read
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Forecourt Foresight: Four ways to help mitigate the likelihood of customer complaints
Choosing and buying a car should be an exciting time, but sometimes it may result in a complaint. It's important for dealers to have a robust pre-sale process in place, so to help businesses ensure they're minimising customer comp08 November 2022 Motor Finance 2 minute read
Hilton Austin to lead Motorcycle Division at Close Brothers Motor Finance
Hilton Austin has been appointed as Head of Motorcycle Division at Close Brothers Motor Finance.12 October 2022 Motor Finance 2 minute read
Car buyers happy to splash the cash in order to skip the queue
Nearly half of motorists planning to buy a car in the next year would be prepared to pay more to skip waiting lists caused by supply chain problems, according to our latest research.22 August 2022 Motor Finance 2 minute read
Motor industry reputation at risk from supply chain delays
Car manufacturers and dealers are suffering reputational damage as a result of unavoidable supply chain disruption, according to our latest research.22 August 2022 Motor Finance 2 minute read
Vulnerable customers need protection, not persecution. The industry still has a long road ahead to achieve this
There are more than 24 million people in the UK with ‘characteristics of vulnerability’, and 10.7m whose vulnerability specifically impacts their financial resilience. Because of the rising number of vulnerable customers, how firm22 August 2022 Motor Finance 5 minute read
Close Brothers Motor Finance upgrades its GAP proposition in partnership with Intelligent Motoring
We've chosen Intelligent Motoring as our preferred GAP insurance partner. The collaboration will enable us to offer all customers a 5-star Defaqto rated GAP offering, via Intelligent Motoring’s consumer-facing brand, MotorEasy.03 August 2022 Motor Finance 5 minute read
Close Brothers Motor Finance enhances Hire Purchase (HP) product giving business customers greater flexibility
We've enhanced our Hire Purchase (HP) product offering to enable business customers to sign their agreement electronically.03 August 2022 Motor Finance 2 minute read
EV adoption held back by cost-of-living crisis
More than 40% decide against going electric because of high inflation23 June 2022 Motor Finance 3 minute read
Car-buyers still try before they buy, but a hybrid approach is key
Pre-pandemic, the vast majority of dealers said that their customers wanted to ‘try before they buy’, with 74% saying buyers would test drive the car before buying23 June 2022 Motor Finance 3 minute read