Vehicle finance commission complaints
The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.
Get support with commission complaints
WHO WE ARE
An experienced and trusted vehicle finance provider
We offer vehicle finance for new and used cars, light commercial vehicles (LCVs), motorcycles, caravans and motorhomes. Whether your customers are looking for a car to get the kids to school, a van to run their business, or a motorcycle for the weekend, we offer vehicle finance that's right for them. With over 30 years' experience, we’re more than just a finance provider.
WHAT WE DO
We make vehicle finance easy for drivers, riders and dealers
We help you put customers behind the wheel of their dream vehicle, with a finance agreement that's easy to understand and monthly repayments they can afford. We create strong and lasting relationships with our dealer partners. We offer competitive, flexible finance products which help you sell more vehicles.
HOW WE DO IT
We work in partnership with you to help you sell more vehicles, to more customers, more often.
And we're here to support when you need us.
Expertise
With more account managers than any other vehicle finance provider, plus accessible and knowledgeable underwriters, we're here to support you with expert insights and valuable compliance knowledge.
Experience
We’re a leading provider of vehicle finance with over 30 years’ experience. We've gained a wealth of knowledge about dealers, customers, and the finance industry. So we're in the strongest position to stand by you, even during challenging times.
Partnerships
We understand the true value of partnerships and we're committed to working with you for sustainable business growth. We're an actively hands-on vehicle finance provider and stay in touch regularly to offer practical guidance and support.
Every year, we help over 100,000 UK customers pay monthly for their vehicle.
We’re proud of the service we provide to each and every customer. Don’t just take our word for it, check out our industry recognition for the way we help our customers and our dealer partners.
Google Reviews
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Motor dealers are reporting rising levels of fraud and attempted fraud, according to new Forecourt Foresight research from Close Brothers Motor Finance.28 May 2025 Insights 3 minute read
Car confessions: Motorists admit to fuelish mistakes
One in three (32%) motorists have forgotten to lock their vehicles, a quarter (25%) have left something on top of their car13 May 2025 Consumer research 4 minute read
Dealer doubts over the 2030 petrol and diesel ban despite Government's accelerated timeline
New Forecourt Foresight research from Close Brothers Motor Finance found that most dealers remain sceptical that the 2030 ban on new petrol and diesel vehicles will go ahead in 2030.31 March 2025 Forecourt Foresight 3 minute read
Insurance hikes overtake fuel prices as leading concern for motorists in 2025
Our latest research revealed that over a third of consumers are concerned about car insurance hikes25 February 2025 Consumer research 5 minute read
Key things to check when buying a second-hand car
The top five things for consumers to consider before purchasing a second-hand car.25 February 2025 Consumer research 3 minute read
One in three drivers fail to check if a second-hand car has been in a prior accident
Our latest consumer research found that one in three drivers fail to check if a second-hand car has been in a prior accident.30 January 2025 Consumer research 4 minute read