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Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    What can I do with my Close Online account?

    With your Close Online account, you can manage your agreement quickly and easily 24 hours a day, seven days a week.

     

    You can:

    • Ask for a settlement quote to pay off your vehicle finance 
    • Update your personal details
    • Choose a direct debit date that suits you
    • Access the statement of your account
    • Make a settlement payment
    • Pay any outstanding fees or charges

     

    All of our online services are free and available whenever it suits you.

     

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