Important update

How do I access my Close Online account?

You can access your online account 24/7.




Register for an online account



What you'll need

To register for an online account you'll need:

Agreement number

You can find this on any communication we’ve sent you and looks like 12-123456.

Registration key

This was sent to you in your registration letter and it looks like 12345678. If you can’t find your key or it has expired you can request a new one by calling 0333 321 6060  and we’ll get it to you by post within 5 working days.


You MUST have your correct Agreement number to request a Registration key. 

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