Vehicle finance commission complaints
The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.
Get support with commission complaintsVehicle finance explained
Understand how vehicle finance works and what your options are.
Spread the cost of your vehicle with affordable monthly payments
Buying a car, motorcycle or van is a big decision and a large purchase. With vehicle finance, instead of paying the full amount upfront, you pay a deposit and a series of fixed monthly payments. With several motor finance solutions to choose from, including adjustable deposits, agreement terms and final payments, we can, subject to assessment, find a solution to suit your budget.
How it works
We're partnered with over 5,300 motor dealers and brokers, to provide finance to over 100,000 customers every year. We work alongside our partners to make your vehicle finance application quick and easy.
Find a vehicle
Once you've found the vehicle you want to buy, start exploring your finance options with your dealer or broker.
Select your finance
Your dealer or broker will explain the products and services that are right for you, taking into account your needs on an individual basis.
Get approved
Decisions on your vehicle finance can often be made while you’re waiting in the dealership, meaning no bank appointments, or waiting weeks for a decision.
Sign agreement and drive away
Once everything is in place, drive out of the dealership with your new vehicle and a finance agreement that suits your individual needs.
Finance options to suit you
We have a range of finance products available to you, depending on your budget and your vehicle needs.
- Fixed monthly payments
- Early repayment options
- Own the vehicle at the end of the agreement
- Option to own the vehicle at the end of the agreement
- Option to exchange the vehicle at the end of the agreement
- Excess mileage charges
- Vehicle condition charges (fair wear and tear)
- Fixed monthly payments
- Early repayment options
- Option to own the vehicle at the end of the agreement
- Option to exchange the vehicle at the end of the agreement
- Excess mileage charges
- Vehicle condition charges (fair wear and tear)
Personal Contract Purchase (PCP)
If you want the option to change or upgrade your vehicle.
View product- Fixed monthly payments
- Early repayment options
- Option to own the vehicle at the end of the agreement
- Option to exchange the vehicle at the end of the agreement
- Excess mileage charges apply
- Vehicle condition charges apply (fair wear and tear)
Return to invoice GAP insurance
Existing customers
If you have an existing GAP insurance agreement, you can access your policy documents and register a claim via the portal.
Support for taking out vehicle finance
Information and advice when buying a vehicle
If you're considering taking out vehicle finance, we have a range of useful tools, information and advice to help you get on the road.