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Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

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    What happens if I stop submitting proposals to you?

    Your Account Manager will work with you to understand the reasons why you are no longer submitting vehicle finance applications to us. They will look to identify ways that we can support you.

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