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Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    What happens if I stop submitting proposals to you?

    Your Account Manager will work with you to understand the reasons why you are no longer submitting vehicle finance applications to us. They will look to identify ways that we can support you.

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