Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    Personal Contract Purchase (PCP)

    If your customer wants the option to change or upgrade their vehicle at the end of the agreement.

    Vehicle eligibility

    PCP is aimed at newer, higher value vehicles, with a maximum vehicle age set at:

    • 10 years from vehicle registration - petrol, diesel and hybrid cars
    • 8 years from vehicle registration – electric cars
    • 9 years from vehicle registration – Motorcycles

     

    Why PCP is a popular option for customers

    • Suits private individuals, sole traders and partnerships, who would like to buy a vehicle and spread the cost over a fixed monthly period, up to 49 months
    • Lower monthly payments compared to other products
    • Gives customers more choice of vehicles within their budget  
    • Options at the end of their agreement - pay to keep the vehicle, part-exchange into a new finance deal, or hand-it back
    • The ability to upgrade their vehicle more frequently 

    The product details

     

    How it works

    Your customers only finance part of the vehicle’s value rather all of it. They put down a deposit of around 10% of the full vehicle value, then make fixed monthly payments, spread equally throughout the term, including interest.

     

    End options

    At the end of their agreement, they get three clear choices:

    1. Part-exchange the vehicle and upgrade
    2. Pay the final balloon to become the legal owner of the vehicle
    3. Hand it back, and walk away

     

    Final payment

    The final balloon payment is made up of the ‘option to purchase’ (OTP) fee and the Guaranteed Minimum Future Value (GMFV) of the vehicle.  

    We guarantee the minimum future value of the vehicle, based on agreed annual mileage and maintenance of the vehicle

     

    Things to keep in mind

    • Excess mileage, and fair wear and tear charges may apply.
    • Finance is secured against the vehicle – your customer won’t own the vehicle until all obligations as part of the agreement are satisfied.  
    • If your customer is unable to keep up with their payments, we may repossess the vehicle.
    • PCP and balloon payments are not available for restricted vehicles (e.g. taxis, driving schools, sub-hire, non-standard imports or vehicles over 3.5 tonnes)  
    • We don’t refinance balloon payments  

    See how it works

    Watch this introduction to PCP, see why your customers might consider it as a finance option, and things to think about.

     

     

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