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Important update
    Motor finance commissions arrangements

    The Supreme Court has handed down its judgment in relation to the appeal regarding the motor finance commissions arrangements. Close Brothers is considering the judgment – any updates will be made available on our website. We continue to operate as normal and understand the importance of keeping our customers informed.

    How can I write to you?

    You can email our customer services teams for support at: customer.enquiries@closebrothers.com 

     

    Alternatively, you can write to us at:

    Close Brothers Motor Finance, Roman House, 

    Roman Road, Doncaster, DN4 5EZ

     

    We’ll reply to you within 7 working days. If you need quicker assistance, call our customer service team. 

     

    When you write to us, you must include your:

    • Name
    • Vehicle registration
    • Finance agreement number (it’s written on most of the communication we’ve sent you and looks like 12-123456)
    • Phone number and any times to avoid contacting you
    • Email address or postal address for us to reply to you
    • Detail about how we can support you
    Extended feedback