The latest news from Close Brothers Motor Finance and the financial world, plus helpful guides for our customers and clients.
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Motor dealers report rising concerns over fraud
Motor dealers are reporting rising levels of fraud and attempted fraud, according to new Forecourt Foresight research from Close Brothers Motor Finance.
All customers deserve equal treatment and excellent service from their finance provider. However, many worry they’ll be treated poorly or turned away from finance if they disclose their vulnerability, either to their dealer or the
One in ten British drivers (10%) have been the victim of a scam or fraud when purchasing a car, according to our latest research. Read more about this in our article.
According to our latest research, 32% of British consumers are holding on to their current vehicle for longer than planned because of rising living costs. And 11% are exploring finance options to afford the car they want
Choosing and buying a car should be an exciting time, but sometimes it may result in a complaint. It's important for dealers to have a robust pre-sale process in place, so to help businesses ensure they're minimising customer comp
Nearly half of motorists planning to buy a car in the next year would be prepared to pay more to skip waiting lists caused by supply chain problems, according to our latest research.
There are more than 24 million people in the UK with ‘characteristics of vulnerability’, and 10.7m whose vulnerability specifically impacts their financial resilience. Because of the rising number of vulnerable customers, how firm
We've chosen Intelligent Motoring as our preferred GAP insurance partner. The collaboration will enable us to offer all customers a 5-star Defaqto rated GAP offering, via Intelligent Motoring’s consumer-facing brand, MotorEasy.
