The key to a perfect partnership is communication and being clear on expectations.

 

Like any good vehicle manual, this is your one-stop-shop for everything to help our partnership run smooth. ​From finance and business support, all the way to business funding, and market insights, we’re here to support you to achieve your business goals.

Getting set up

 

Partnership Manual is your one-stop resource for building a successful relationship. It covers everything from starting your ignition with vehicle finance in your dealership to staying compliant with regulations. 

Our guide

Staying compliant

 

Compliance is at the heart of a successful partnership. Our handbook guides you through essential regulations that protect both you and your customers.

Our guide

Partnership TBC

 

A strong partnership starts with clear communication and shared goals. At Close Brothers Motor Finance, we’re committed to helping you grow by providing finance solutions, business support, and market insights tailored to your needs.

Our guide

Start your ignition

How to start using vehicle finance in your dealership. With our essential guides designed to set you up for success. From the Welcome Booklet that introduces our partnership approach to detailed resources on SAF accreditation and Consumer Duty, these materials provide the knowledge and confidence you need to operate responsibly and effectively.

  • Welcome Booklet

    How to start using vehicle finance in your dealership, a brief introduction to us and our partnership.

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  • Our product guide

    The products we have available for your customers.

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  • Showroom user guide

    Our step-by-step guide on how to navigate the showroom platform.

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Get into gear

Guiding you through every step, this series supports you in navigating the regulations that keep you and your customers safe. From understanding FCA requirements and commission disclosure to implementing robust ID checks and managing financial promotions responsibly, these resources make compliance simple and practical.

  • Dealer and broker conduct guide

    Helping you understand your obligations whilst being our partner.

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  • ID verification factsheet and statements

    Helping you verify ID's effectively and prevent ID fraud.

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  • Complaints

    Helping you navigate and avoid customer complaints.

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Rev up your dealership

Take your business to the next level, giving you the tools to offer competitive packages and boost sales, with clear processes and expert guidance, you can deliver a seamless experience that builds trust and drives growth.

  • POS guide

    Turn browsers into buyers with point-of-sale material for your physical and digital showroom.

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  • Digital tools

    Improve your customers’ journey with digital tools.

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  • Digital marketing guide

    Maximise sales with digital marketing.

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