Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

    Our commissions information

    The key to a perfect partnership

     

    Our Onboarding Hub brings together everything you need from finance and business support, all the way to business funding, and market insights. Add this page to your favourites to have easy access to essential guides, insights and information to help you stay informed, compliant and in control. 

    Pick a topic:

     

    Start your ignition

    How to start using vehicle finance in your dealership.

    • Our product guide

      The products we have available for your customers.

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    • Our perfect proposal

      Insights into a smooth and hassle-free proposal journey.

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    • ID verification

      Helping you verify IDs effectively.

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    • Showroom user guide

      Our step-by-step guide on how to navigate the showroom platform.

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    Get into gear

    Guiding you through regulation that keeps you and your customers safe.

    • Partner conduct guide

      Helping you understand your obligations as our partner.

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    • Driving licence fraud

      Helping you identify and prevent ID fraud.

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    • Disclosure Duty

      Understanding your legal and regulatory obligations to make appropriate commission disclosures.

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    • Complaints

      Helping you navigate and avoid customer complaints.

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    • Annual SAF submission

      Helping you gain and maintain your SAF Approved status.

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    • Consumer Duty

      Helping you to deliver good customer outcomes.

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    • Financial promotions

      Helping ensure you stay compliant when promoting vehicle finance.

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    Rev up your dealership

    Take your business to the next level.

    • Insights

      Use data to maximise your sales and increase your finance penetration.

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    • Digital marketing

      Top tips to optimise your digital marketing.

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    • Funding solutions

      Stock smarter, sell faster and protect your cash flow.

      Download
    • Digital tools

      Improve your online customer journey.

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    Take the wheel

    Your goals are our goals, and through our partnership we'll help your dealership grow.

    With finance solutions, stock funding, compliance support and tailored insight, we're a partner you can rely on to capitalise on the opportunities ahead.

    Digital resources

    Our Onboarding Hub will get you setup to have a smooth journey in to our long running partnership, we’re here to support you to achieve your business goals. 

    Dedicated face-to-face support

    Your Account Manager is your main point of contact, offering expert guidance, and a deep understanding of your business and goals.

    Seven-day expert partner support

    Turn to your support teams for day-to-day questions and advice, anything from customer applications, all the way to pay-outs.

    We’re here to help you grow your business

    • Attract more customers with a range of vehicle finance products

      Find out more
    • Unlock market data and insights to support your decision making

      Find out more
    • Stock or spruce up your forecourt without using your own funds

      Find out more
    • Understand how to stay compliant with regulation through our expert support

      Find out more

    If you didn’t find what you need on our Onboarding Hub, you can contact us.