Important update
    Motor finance commissions arrangements

    The Supreme Court has handed down its judgment in relation to the appeal regarding the motor finance commissions arrangements. Close Brothers is considering the judgment – any updates will be made available on our website. We continue to operate as normal and understand the importance of keeping our customers informed.

    What if my customer changes their mind?

    Customers can cancel their RTI GAP agreement within 30 days of the start date and any premium paid will be refunded in full. This is unless a claim has been made or an incident has been notified that could lead to a claim against the policy. If they decide they would like to cancel the agreement after the first 30 days they may do so. However, there will be no refund of any premiums already paid, and the cover will continue until the end of the period for which they have paid.

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