Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

    Our commissions information

    What if my customer settles their finance agreement early?

    RTI GAP insurance will cover them for a maximum of 36 months, even if the finance is settled before then.

    Extended feedback