Important update
car on road

Vehicle finance discretionary commission complaints

The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.


 

Compliance and regulation guides

Dealer and Broker Guide

Learn how to use the FCA handbook and understand your obligations as one of our dealer partners.

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Understanding Reg Data

An overview of RegData reporting requirements.

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Guide to Financial Promotions Online

Understand the regulations and requirements when creating your own financial promotions online.

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Specialist Automotive Finance

Specialist Automotive Finance (SAF) provides knowledge based motor finance learning to boost professionalism and increase consumer confidence in motor finance.

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General guides

Fraudulent guide

This guide will assist with identifying and preventing fraud in digital documents.

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Fraudulent Driving Licence Factsheet

This factsheet will assist you with identifying fraudulent licenses and the features of those that are genuine.

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Showroom user guide

Learn how to use Showroom to manage your proposals and sign agreements. 

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Contact your partner hub

If you want to find out more about our products and services, or speak to one of our underwriters to shape a deal, enter your postcode below to find the best contact number.