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Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    Will I be notified when my agreement has ended?

    Yes, when you’ve reached the end of your vehicle finance agreement, we’ll send you an email to confirm that your account has been settled, and that we no longer hold any financial interest in the vehicle.

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