Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

    Our commissions information

    Why have I received a letter/email/call from you?

    If you’ve received a letter, welcome call or welcome email from us, it’s likely that when you purchased your vehicle, the dealer or broker helped you spread the cost of your vehicle into monthly payments. They will have selected us as the most suitable vehicle finance provider for your needs. You will have signed a finance agreement with us and set up a way of making your monthly payments (usually Direct Debit). 

     

    By having vehicle finance with us, you’ve the spread the cost of your vehicle into monthly payments. You can find out more about our products here: https://www.closemotorfinance.co.uk/finance-solutions

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