Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    What types of dealers do you work with?

    Our partners range from small independent garages to large multi-franchised dealerships, manufacturers and finance brokers. Wherever you source a vehicle from, we work closely with you and your dealer or broker to provide a finance product that’s right for you. Our promise is to:

     

    • Make vehicle finance easy: We’re committed to delivering a hassle-free customer experience
    • Treat you as an individual: We take the time to understand your situation and ensure you get the right outcome for you
    • Be a lender you can trust: You can rely on us. We’re a responsible lender here to support you whenever you need us

     

    Extended feedback