Important update
    Motor finance commissions arrangements

    The Supreme Court has handed down its judgment in relation to the appeal regarding the motor finance commissions arrangements. Close Brothers is considering the judgment – any updates will be made available on our website. We continue to operate as normal and understand the importance of keeping our customers informed.

    Women in Motor

    Our Women’s network, supporting and encouraging talented women into automotive careers.

    OUR GOAL

    An inclusive employer of choice

    Our Women in Motor forum drives greater gender diversity and inclusion within the business. We’ve introduced initiatives focused on inclusive interview panels, attendance at leadership meetings, attracting diverse talent, encouraging women through the promotional pipeline and to retain talented women.

    Proud member of the Automotive 30% Club

    The Automotive 30% Club aims to fill at least 30% of key leadership positions with women in member organisations by 2030. As a proud member of the Club, we’re dedicated to helping achieve a better gender balance within our own organisation. Several of our female colleagues have been recognised for their hard work in this important area, including for their involvement in our very own Women in Motor Forum.

    Diversity and Inclusion

    We celebrate diversity and are committed to creating an inclusive culture where all of our employees can feel proud to work for us, regardless of their gender, age, ethnicity, disability, sexual orientation or background. To hear from some of our employees about their experiences.

    Employee Award Wins

    We're proud of our employees who have won industry awards.

    Mandy Smith award

    Mandy Smith

    Automotive 30% Club - HR Game Changer 2022

    Jill Hood award

    Jill Hood

    Women in Credit Awards 2022 - Transformation of the Year 

    What’s it like working at Close Brothers Motor Finance

    We spoke to Claire Rice, our Customer Support Executive to see what she had to say about her role and what she thinks about the culture as Close Brothers Motor Finance.

    OUR VALUES

    Life at Close Brothers Motor Finance

    Learn more about the five values at the heart of Close Brothers Motor Finance.

    Respect and value everyone

    We build long-lasting relationships, both internally and externally. By valuing everyone’s contribution and recognising successes, big and small, we create a diverse and inclusive environment for all.

    Great customer outcomes

    We go the extra mile, acting with fairness, transparency, and professionalism. We are agile and look for opportunities to improve our service and innovate.

    Expertise

    We leverage the diverse experience and knowledge of our people, creating opportunities to enhance skills and expertise, to support our colleagues and our customers.

    One team

    We believe in collaboration, supporting each other, and sharing best practice to achieve our full potential.

    Doing the right thing

    We act with integrity and authenticity, putting the best interests of our people, our customers ,and all our stakeholders at the heart of what we do.

    Don't take our word for it, here's what our colleagues say

    I’m proud to work for Close Brothers Motor Finance, a company which recognises, celebrates and aims to educate it’s colleagues on all forms of diversity.

    We foster an environment where all colleagues can bring their authentic self, ideas and experience to the table. We celebrate what makes us different and work to understand how our differences affect one another resulting in higher colleague engagement and a more creative workforce.
    Hannah Kemp
    Our diversity strategy is driven from the very top of our organisation and it is clear our Leadership Team are fully dedicated on creating an inclusive environment by supporting a number of diversity initiatives on gender, ethnicity, LGBTQ+, working parents & carers, mental wellbeing, disability and social mobility.

    When I first joined Close Brothers, it was so pleasing to see our commitment across the group to attract, retain and develop female talent.
    Gavin Clark
    One of the greatest attributes that Close Brothers has is its culture, it’s great to work with colleagues who support and encourage each other across their roles.

    Teamwork and great customer outcomes are always at the heart of the business, with its #oneteam culture promoting inclusion, colleagues feel empowered in their roles. I really like the fact that Close Brothers puts so much emphasis on the welfare and personal development of its colleagues.
    Rose Shearstone
    Close Brothers Motor Finance lives by the mantra “colleague first”. It doesn’t matter your sex or gender, sexual orientation, physical ability, religion or ethnic origin, colleague first applies to everyone.

    It’s this inclusive culture, and drive to ensure our colleagues are put first, that means we do the right thing by our colleagues, and inevitably that flows through to our customers and partners too!
    Neil Leonard
    Our Women in Motor forum and Diversity and Inclusion workstream are great examples of how we work to help all colleagues feel recognised and included.

    This year we are aiming to educate our colleagues on diversity, equity, inclusion and how bias and intersectionality can cause challenges for our colleagues. Educating ourselves on these areas will make us better colleagues and allies inside and out of work and allow all colleagues to have equal opportunities.
    Hannah Kemp
    The reason I enjoy working for CBMF is the colleague first approach the business takes. It makes me feel valued and I know if I ever have any issues they are always there to support me. I can maintain a work life balance whilst still furthering my career progression
    Vicky Hope
    I enjoy working for CBMF as it has one of the best cultures I have ever experienced within a business, I am really proud to be part of WIM as its such an action led forum where we all strive to make the changes we need to get a gender balanced workforce
    Becky Hughes
    I have learned a lot about the motor industry, but also had the opportunity to focus on my career development with the time allowed to Chair our Women in Motor Forum. We work with a #OneTeam culture and colleagues from all departments are happy to share knowledge and support where necessary
    Gemma Burdett
    Close Brothers forward thinking philosophy with regards to putting “Colleague First” make for a positive working environment and being part of a number of Diversity & Inclusion colleague focused forums helps me see their constant drive forwards for positive change. I would certainly recommend Close as a place to work and love the fact that is a large company with progression for those who want it but definitely holds a family feel
    Jo Scarle

    Our colleagues

    We have roles to suit every skill -set, whether that's in our head office, on the road, or in a partner hub.

    Head office

    Based in the heart of Doncaster, our head office is home to over 150 employees.

     

     

    Roles at head office

    Partner hubs

    Our five partner hubs across the UK support our partners in achieving their business objectives.

     

    Roles at partner hubs

    Sales

    We have over 80 field-based sales professionals across the UK who are key to providing our unique service-led sales approach.

    Roles in sales

    Our benefits

    In addition to the competitive salary and pension scheme that you’d naturally expect, we have a wide variety of options to help you build a benefits package that’s perfect for you.

    Family and lifestyle

    • The option to purchase up to five days of additional annual leave per year, pro-rated for part-time employees
    • Long service awards of an additional five days of annual leave on 10, 15, 20, 25 and 30- year anniversaries, pro-rated for part-time employees
    • Life assurance covering four times annual basic salary
    • 18 weeks full pay for maternity, adoption, and shared parental leave
    • Access to emergency backup care for your children or elderly relatives through our partner, Bright Horizons
    • Additional Wellbeing Day which can be taken at any time throughout the year

    Finance wellbeing

    • Savings and discounts on a new car through our car salary sacrifice scheme
    • Annual season ticket loan repayable via your monthly salary
    • Exclusive shopping discounts from many retailers including M&S, Boots, Sainsburys and Currys PC World through our online portal, more@closebrothers
    • Cycle to work salary sacrifice scheme

    Savings and discount schemes

    • Access to our financial education advice system, moneytalks@closebrothers
    • Discounted financial advice from our colleagues in Close Brothers Asset Management
    • A 10% contribution towards our group stakeholder pension plan post probation, providing you contribute 5.3%
    • Access to Close Brothers Asset Management’s mortgage desk, helping you to find the most competitive mortgage
    • Save As You Earn (SAYE) share scheme
    • Buy As You Earn (BAYE) share incentive plan

    Health and wellbeing

    • Single cover private healthcare
    • Free and confidential employee assistance programme to provide support on a range of issues
    • Corporate discounts on gym memberships through our partners Incorpore and GymFlex
    • Reimbursements for eye care expenses and contributions towards glasses required for visual display work
    • Discounted health checks through Nuffield Health

    Frequently asked questions

      What are the company benefits?

      We have an extensive range of standard and enhanced benefits to suit you. In addition to a competitive salary and pension scheme that you’d naturally expect, we have a wide variety on offer to help you build a benefits package that’s perfect for you.
       

      Your Core benefits include:

      • Private Healthcare Scheme through Bupa, available from day one in the business
      • Life Assurance
      • Group Stakeholder Pension

       

      We also offer a holiday purchase scheme, Wellbeing Day, enhanced parental leave, along with many more benefits. 

      Are there any support networks for colleagues/employees?

      We have Bank-wide networks, like gender balance, working parents & carers, mental wellbeing, Unity and Reach. 

      Plus, in Motor, a network has been created to support colleagues around the menopause and push forward the menopause agenda around policy, practices, training, and communication.  

      What external groups are you part of?

      We’re members of the Automotive 30% Club which is a voluntary network of businesses from the UK’s automotive manufacturing, retailing, and supplier industry. The goal is to achieve a better gender balance within the automotive industry, with the aim of filling at 30% of key leadership positions with diverse women by 2030.  


      We support their events including outreach activities with schools, social media campaigns, and their Inspiration Women in Automotive Awards, where we have had several winners in the past. 

      What’s your view on diversity?

      Our inclusive culture is part of our success.  We are a dynamic but caring business, who always put ‘colleagues first’, which is our mantra.


      We understand that we’re most effective when we have a diverse workforce. Therefore, we focus on all our under-represented groups, and work hard to ensure our recruitment processes is diverse, including candidate pools and interview panels.  


      We ensure there is equity, not just equality. And we consider our talent programmes and succession planning to push our diversity and inclusion agenda forward.

      What do career pathways look like here?

      We know our colleagues are at their best when they feel fulfilled and excited by their roles.  


      We develop our management team to engage in meaningful development conversations, and they work closely with our Learning and Development team to access appropriate interventions.  


      We look for opportunity to create secondments and internal mobility and year on year we see around 30% of our colleagues moving to a new opportunity.

      Join us and further your career

      View all our open roles and apply for your next job.