Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    Step 2 of 2

    Get a settlement quote

    The team will process your request in the next 2 working days and send it to you by email.

    Account details

    Tell us your details as they appear on your account so we can send your settlement quote to you.

    Agreement details

    For example: SW1A 1AA
    Is your address the same as when you took out vehicle finance?

    If you're unsure select "No, it's different", so you can tell us a previous postcode and we'll check for you.

    For example: SW1A 1AA
    Do you know your vehicle registration (number plate) or agreement number?
    This will help us to find your agreement, it’s written on most of the communications we’ve sent to you and looks like 12-123456
    If you’ve changed the vehicle registration after you bought it, tell us the original registration as on the finance agreement.

    Email address

    We will send your settlement quote to this email address.