Register Register Login
Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    When will my repayments start?

    Your repayment date will be one month after you sign your vehicle finance agreement. You can find this information in your welcome pack, and you can change your payment date either in your Close Online account, or by calling us on 0333 321 6060.

    Extended feedback