Vehicle finance commission complaints
The Financial Conduct Authority has published their consultation paper on the proposed motor finance compensation scheme. You can find the latest information on our website here:
Latest informationOnce your vehicle finance is in place, you’ll need to arrange collection or delivery of your vehicle from your dealer/broker.
Within the first seven days of your vehicle finance starting, we’ll send you a welcome pack through the post which will include your vehicle finance agreement. We’ll call you to welcome you to Close Brothers Motor and check all of the details entered on your agreement are correct. You’ll also receive an email from us with more information about how to contact us.