Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    How do I get an additional copy of my vehicle finance agreement?

    You will need to contact us on 0333 321 6060 to request additional copies of your finance agreement.

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