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Important update
    Vehicle finance commission complaints

    On 1 May 2026 the Financial Conduct Authority confirmed their compensation scheme had been legally challenged. This means communication and potential compensation has been delayed. For an update on what this means for your complaint, see our dedicated commission complaints page.

    Our commissions information

    Can I cancel my vehicle finance agreement?

    Information about how to cancel your vehicle finance will be included in the welcome pack that we send to you. You can cancel your agreement within the first 14 days by calling us on 0333 321 6060. After 14 days, you’ll need to contact us to discuss your options by calling 0333 321 6060.

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