Vehicle finance commission complaints
The Financial Conduct Authority say some customers may not have been properly informed about commission payments on their vehicle finance.
Get support with commission complaints
OUR WHAT
A modern environment
Our newly refurbished head office in Doncaster plays host to a wide range of functions which are integral to the daily running of Close Brothers Motor Finance. Largely open plan, with plenty of natural light and modern break-out areas, our head office working environment is engaging and collaborative.
Head office teams
We have roles to suit everyone across our three departments.
Business Monitoring
Business Assurance, Compliance and Risk put in place and monitor controls across our business to ensure we continue to work as professionally and efficiently as possible.
Credit and Finance
Credit are responsible for forming our decisions around our lending appetite and managing our credit exposure. We have our own Finance team who keep track of everything going in and coming out of our business, as well as forecasting for the future.
IT and Business Intelligence
We have our own in-house IT and Business Intelligence teams who are key in supporting many functions around the business.
Marketing and Change
Our Marketing team work closely with our Sales team, supporting them with creative ideas on how we can attract new business, retain existing relationships and promote our achievements. Within our Change team are Project Managers and Business Analysts who are responsible for large scale projects in the business, such as the Motor 2020 programme.