Important update

The key to a perfect partnership is communication and being clear on expectations.

 

Like any good vehicle manual, this is your one-stop-shop for everything to help our partnership run smooth. ​From finance and business support, all the way to business funding, and market insights, we’re here to support you to achieve your business goals.

Start your ignition

How to start using vehicle finance in your dealership. With our essential guides designed to set you up for success. From the Welcome Booklet that introduces our partnership approach to detailed resources on SAF accreditation and Consumer Duty, these materials provide the knowledge and confidence you need to operate responsibly and effectively.

  • Welcome Booklet

    How to start using vehicle finance in your dealership, a brief introduction to us and our partnership.

    Download
  • Our product guide

    The products we have available for your customers.

    Download
  • Showroom user guide

    Our step-by-step guide on how to navigate the showroom platform.

    Download

Get into gear

Guiding you through every step, this series supports you in navigating the regulations that keep you and your customers safe. From understanding FCA requirements and commission disclosure to implementing robust ID checks and managing financial promotions responsibly, these resources make compliance simple and practical.

  • Dealer and broker conduct guide

    Helping you understand your obligations whilst being our partner.

    Download
  • ID verification factsheet and statements

    Helping you verify ID's effectively and prevent ID fraud.

    Download
  • Complaints

    Helping you navigate and avoid customer complaints.

    Download

Rev up your dealership

Take your business to the next level, giving you the tools to offer competitive packages and boost sales, with clear processes and expert guidance, you can deliver a seamless experience that builds trust and drives growth.

  • POS guide

    Turn browsers into buyers with point-of-sale material for your physical and digital showroom.

    Download
  • Digital tools

    Improve your customers’ journey with digital tools.

    Download
  • Digital marketing guide

    Maximise sales with digital marketing.

    Download

Take the wheel

Everything you need to stay in control day to day. From practical guidance to ongoing support, these resources help you manage your partnership with confidence, make informed decisions, and keep your dealership moving in the right direction.

  • Distance selling

    Clear guidance to help you sell remotely with confidence and stay compliant at every step.

    Download
  • Inisghts

    Practical insights to help you understand performance, spot opportunities, and make informed decisions.

    Download
  • Funding

    Straightforward information to help you navigate funding options and support the right outcomes for your customers.

    Download

A partnership to count on

Your partnership hub brings together everything you need to manage your day‑to‑day relationship with us in one place. From practical guidance and key resources to insights that support confident decision‑making, the hub is designed to keep things clear, simple and on track.

Alongside the hub, your dedicated Account Manager is on hand to support you whenever you need it. Whether you’re looking for advice, clarification or a quick steer in the right direction, they work closely with you to help keep your business moving forward.

Your dedicated account manager

Your Account Manager is your main point of contact, offering expert guidance, regular support and a deep understanding of your business and goals.

Your onboarding handbook

Easy access to essential guides, insights and information to help you stay informed, compliant and in control.

Support when you need it

Use the handbook to find answers quickly, or contact your Account Manager directly for personalised support and advice

We’re here to help you grow your business

If you didn’t find what you need in the handbook, contact your Account Manager.