Important update
    Vehicle finance commission complaints

    On 3 December 2025, the Financial Conduct Authority extended their deadline on the pause for responding to complaints around motor finance commissions. The pause will now be in place until 31 May 2026. You can find the latest information on our website here:

    Latest information

    How will you decide if I’d be accepted for vehicle finance?

    Other vehicle finance companies might use computers to make this kind of decision. We don’t. Our underwriters consider the person behind the application to make a decision regarding your vehicle finance application.

    We review a range of information about your ability to repay your loan, the vehicle you’re looking to buy and other information about your individual circumstances, alongside the information from two credit reference agencies, Experian and TransUnion.
     

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