Vehicle finance discretionary commission complaints
The Financial Conduct Authority says some customers may have been charged too much on their vehicle finance before 2021.
Get support with commission complaints
Thanks, you've successfully signed the agreement
Next steps
Your customer now needs to review their finance documents and sign the agreement. They can do this in two ways:
Sign on your device
If your customer is in your dealership then you can open the agreement and let them sign on your device.
Return the proposal within your finance proposal platform and open the agreement by following the customer signing link.
Sign on customer device
Your customer can choose to sign on their own device whether they are in your dealership or elsewhere.
They will have already received an email from us with a link to sign. You can monitor the status of signatures within your finance proposal platform