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Dedicated local support

Your dedicated Account Manager and regional branch will work hard to understand your business providing you with the training and support you need to sell more vehicles on finance.

Face to face service with our local branch network

Face to face service with our regional branch network

We are the only provider to support our dealerships with a dedicated regional branch.

Having such a closely committed network of people that you can turn to at any time means you’ll benefit from:

  • An Account Manager who will visit regularly to give guidance and support you on any opportunities and challenges. So whether you're looking for advice on the best stock to purchase or how you can submit your FCA returns, we're on hand to help.
  • We have real people, not computers and underwriters take the time to get to know you and your business which is why we consider a whole range of vehicle types. 
  • An individual approach to your business and one-to-one training to help your dealership grow
Through regular contact with our Account Manager – both face to face around 2-3 times per week and over the phone – we receive ongoing support and expert guidance. When our Account Manager visits, they add value by offering support on anything we may need help with, such as sales techniques, sales process, proposals etc.

Stephen Hesketh - Cars of Christchurch

What we will do for your business

1

We offer hands-on expertise

We are working with you to maximise your potential.

2

We’ll help your business grow

By providing funding options to improve cash flow and increase your earning potential.

3

We’ll make it easy to do business

Our referral service and eclick technology makes finance hassle free for you and your customers.

4

We’ll go the extra mile to make the deal happen 

Our underwriters leave no stone unturned when reviewing customers’ circumstances.

5

We’ll give you peace of mind

Can-do people who are genuinely passionate about getting to know you on a first name basis.

Did you know, 25% of our total business is underwritten by our weekend team – meaning we’re here to support you exactly when you need us.

Helping you make your business more profitable

Helping you make your business more profitable

We have over 80 sales professionals on the road backed up by accessible regional support teams and local decision makers, all ready to help you grow your business.

Campaigns – we run frequent campaigns to give you and your customers a fantastic offer on financing their vehicle.

One to one training – We can arrange one to one training sessions tailored to each of your sales team, to make sure they fully understand how to sell finance products.

POS - We can provide regular support to dress sites with POS. We’ve recently invested heavily in a brand new point of sale range.

We're open when you're open - Your business doesn't stop when the weekend starts. So neither does ours. Our Dealer Support Unit is open throughout the weekend, offering the same great support, the same rates and the same fast decisions you get Monday to Friday. Only on the weekend!

The help we get from Close Brothers Motor Finance on a weekend is amazing, people come in and in 15 minutes we’ve got a decision"

Umair Farooq - ASM Prestige & Performance Cars

Supporting your compliance

Supporting your compliance

At Close Brothers Motor Finance, we partner with over 8,000 dealers and have helped many of these obtain their FCA licence.

We know becoming FCA compliant can sometimes be a complex and daunting task but being able to legally and compliantly offer your customers finance has great benefits which is why we’re here to help you on this journey.

We’re here to offer support and guidance for:

  • FCA applications
  • Gabriel returns
  • Dealer conduct and compliance
  • Future regulatory changes 

Find more guidance on the Compliance and support page.

Before working with our Account Manager, we didn’t have a process for customer complaints, despite always resolving to a satisfactory level. They advised that a robust pre-sale and complaints process was needed and worked with us to help put this in place and now it is up and running as per the FCA’s requirements."

Stephen Hesketh - Cars of Christchurch